Privacy Policy

Last updated: 15 September 2025

1. Who We Are

We are Faber Contracts Ltd t/a Faber and Company, a design consultancy specialising in hospitality interiors.

Our website address is: [https://www.faber.design

We are committed to protecting your privacy and handling your personal data transparently and lawfully.

2. What Personal Data We Collect

We may collect and process the following information:

  • Your name and contact details (e.g. when you submit an enquiry)

  • Business details if relevant to a project or proposal

  • IP address and browsing behaviour (via cookies — see below)

  • Any other personal data you provide to us voluntarily

3. How We Use Your Data

We use your data for the following purposes:

  • To respond to enquiries or project requests

  • To manage client relationships and deliver our services

  • To send updates or marketing emails (if you’ve opted in)

  • To improve our website and user experience

4. Legal Basis for Processing

Under UK GDPR, we process your data based on:

  • Consent – when you opt in to receive marketing

  • Contract – when you engage our services

  • Legitimate interest – to operate and improve our business

5. Sharing Your Data

We do not sell your personal data.
We may share it with:

  • Service providers who support our business (e.g. hosting, email platforms)

  • Professional advisers (e.g. accountants, legal advisors)

  • Where required by law or to protect our rights

All third parties are required to respect your data and comply with data protection laws.

6. How Long We Keep Your Data

We retain personal data only as long as necessary:

  • Enquiry emails: up to 2 years

  • Project files: typically 6–10 years for legal/accounting purposes

  • Mailing list subscriptions: until you unsubscribe

7. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Withdraw consent (where applicable)

  • Object to processing under certain circumstances

  • Lodge a complaint with the ICO (Information Commissioner’s Office)

To exercise any of your rights, email us at info@faber.design

8. Cookies

Our website uses cookies to:

  • Understand how visitors use the site (via Google Analytics or similar)

  • Improve performance and usability

You can control or delete cookies through your browser settings.

9. Contact Us

If you have any questions about this policy or how we handle your data, email info@faber.design